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Frequently Asked Questions (FAQs)
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Frequently Asked Questions (FAQs)
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We have planned routine maintenance for the Learning Management System (LMS) on Thursday, Janurary 16 , 2025, beginning at 10:00 PM PST for approximately 3 hours. We appreciate your understanding and cooperation during this period. Please note that the site will be inaccessible during this time.
How Do I Submit Attendance Records Once Requested from WV STARS?
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For all training sessions, PD Providers must maintain a copy of the sign-in sheet or class roster with signatures as a paper file or electronically, or webinar attendance report for
five (5) years
. WV STARS staff can request your sign-in sheet/class roster or attendance report in the event of an audit or during quality assurance reviews. You have
five business days
to submit the requested documentation.
If the training was face-to-face (in-person), this will be the signed
Class Roster Report
(or attendance record with required information-name, signature, and registry ID number). If the training was online, this will be the attendance report generated through the webinar software used (ex: Go to Training, Google Meet, etc). Please note that you
must
use software that provides attendance reports; software that does not support this cannot be used for trainings.
Documentation should be sent by email directly to the person requesting it. Inability to provide documentation for training attendance that has been entered may be reviewed as potential fraud.
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