Cancelling vs. Deleting a Scheduled Event

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Cancelling vs. Deleting a Scheduled Event

Cancelling

Deleting

Why? = Low attendance; inclement weather; need to reschedule

Why? = ex: You entered the same course twice

Participants receive a notification/details for the cancellation

Participants do not receive notifications/details

Still Visible on reports (cannot be edited)

No longer shows on reports (disappears)


Cancellation Email Notification (This is an example of the email participants receive when a training is cancelled):

Please note the auto populated fields in the email below will become whatever is listed on the Scheduled Event.

  • The following WV STARS Training has been cancelled:

    Course: 
    @COURSENAME
    Event: @EVENTNAME 
    Event ID: @EVENTIDENTIFIER
    Instructor: @INSTRUCTOR

    Start Date & Time: @EVENTSTARTDATETIME
    End Date & Time: @EVENTENDDATETIME

    Location Information (if applicable):
    @LNAME - @CLASSROOM
    @LADDRESS1
    @LCITY, @LSTATE @LPOSTALCODE
    @LCOUNTRY
    @LPHONE

    Cancellation Reason: @CANCELREASON
    Cancellation Comments: @CANCELCOMMENTS


    Please contact the Event Contact listed below for any additional questions.
    @CONTACTNAME
    @CONTACTEMAIL
    @CONTACTPHONE
 

WVECTCR Funding Information - TCR-ECE is supported by federal funding passed through the West Virginia Department of Human Services: Federal award amount: $4,727,547 (99.9% of program budget) State award amount: $5,122 (0.1%). TCR-OMCFH is supported by state funding through the West Virginia Department of Health. TCR-HV is supported by federal funding passed through the West Virginia Department of Health: Federal award amount: $225,000 (100% of program budget) State award amount: $0 (0%).

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