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Frequently Asked Questions (FAQs)
Cancelling vs. Deleting a Scheduled Event
Cancelling
Deleting
Why? = Low attendance; inclement weather; need to reschedule
Why? = ex: You entered the same course twice
Participants receive a notification/details for the cancellation
Participants do not receive notifications/details
Still Visible on reports (cannot be edited)
No longer shows on reports (disappears)
Cancellation Email Notification (This is an example of the email participants receive when a training is cancelled):
Please note the auto populated fields in the email below will become whatever is listed on the Scheduled Event.